Enrollment in the Adult Day Health Center starts with your phone call inquiring about the Center followed by a tour. Please bring your loved one to the tour for a cognitive and physical assessment. Once you have made the decision to enroll your loved one, our Director will meet with you to sign forms including the Admission Agreement. We can guide you in obtaining information about financial assistance that may be available through the Erie County Department of Senior Services, Medicaid and MLTCP's. We will need to receive a report from the Client’s doctor indicating that he or she is appropriate for social day care. We will be happy to answer any questions about the enrollment process.
All participants are expected to attend on their scheduled days. We require a minimum attendance of two days per week. Participants are granted a limited number of "Grace Day Absences" per month. There is no charge for these absences. The full day fee is charged for absences after the grace days are used. This policy allows for doctor appointments, illness and other circumstances where the participant cannot attend on a contracted day. Caregivers are encouraged to arrange for alternate days of attendance when the participant's normal schedule is interrupted. All participants are expected to attend on their scheduled days. We require a minimum attendance of two days per week. We encourage daily attendance for a structured routine for the Clients. This assists the family in getting your loved one up and to program routinely. You’re welcome to add enrollment days if there is room.
Grace Days Policy:
We offer "Grace Days", which are scheduled attendance days when your loved one cannot attend due to illness or appointments. Please notify us of absence and request to substitute days. The number of grace days depends on the number of days enrolled. We try to be very flexible in meeting the requests our clients and families. Please call the Center in advance for these requests.
Severe weather and other unpredictable emergencies may require us to close our Center.
The official closing information is broadcast on WBEN radio (930 AM); along with TV Channels 2, 4 and 7.
If the Center closes early, our staff will notify caregivers to make arrangements for the client’s safe return home.
Invoices for each month of service are mailed out the first week of each month. Fees should be paid upon receipt of statement. Payments may be given to our receptionist or mailed. Receipts will be issued upon request. We accept cash, checks, money orders or automatic drafts from your bank. There is a charge for returned checks.
Clients, staff, and volunteers should not attend Lord of Life when ill. This endangers everyone at the Center. Examples include flu symptoms, diarrhea, nausea, coughing, sneezing or fever. If Clients arrive ill or develop symptoms while at the Center, families will be called to arrange return home or transport to hospital.
All clothing should be labeled with client name. This includes hats, coats, gloves, boots, canes and other assistive devices, glasses, etc. We also request a change of clothing to be left at our Center, if a participant has special needs. We do not assume responsibility for articles not labeled.
Buttons and zippers may be difficult for participants to manage, therefore, clothing that will not cause stress is recommended. Good choices are jogging pants, sweatshirts, and light sweaters. Although the temperature and climate at our Center is excellent, the clients need to dress for the season and the weather forecast. We recommend a sweater be kept here at all times.
All of our staff and volunteers are CPR and AED certified and first aide trained. We are also required to have annual physicals and bi-annual PPD’s. Staff is trained to supervise the Client’s self-administration of medication for life sustaining medications. We encourage AM meds and routine meds be given at home. Per NYS regulations, we can only supervise Client self-administration with an MD order and current labeled pharmacy bottle for each medication taken at our Center.
A hair stylist is available in the Center 2 days weekly. She provides a variety of hair care services to our men and women clients
Please see our Receptionist to schedule and pay for these services ahead of time. Tip is not included in the price menu.